Future Client Needs
Demand Trends
2022-2023
Current Client Needs
YEAR
- Cost savings
- Specific product specifications
- Innovation ideas
- Inflation mitigation
- Flexibility on services / pricing during and post-pandemic
- Continued demand for PPE & non-significant critical categories
- Fairly steady volumes & products
- Product replacement
2023-2024
- Inflation mitigation & savings
- Innovation implementations
- Supply-chain constraints / product availability / substitutes where appropriate
- Demand-led services due to supply variances & RTO / changing business landscapes
- Focus on ESG initiatives, Net Zero (reduction in carbon footprint meaning more local supply)
- Increased FM scope / categories
- Product refurbishment / repairs where appropriate
2023-2024
- Supplier Selection Tool will provide platform for expedited coverage and spend-analysis
- Coupa catalogues to drive pricing and processes
- Many MRO suppliers in marketplace
- Endless supply of inventory in most categories
- Global / regional consistency in products and supplier partners
XXX
Key Competitor Offerings
Key CBRE Offerings
Future Client Needs
- S&P relationships with key supplier partners
2022-2023
- Global standardisation and procurement tools / processes
- Enablement of more technology platforms to speed up purchasing and drive compliance
- Constrained supply chains
- Alternate sources of supply & models
YEAR
MRO-006 Ver 1.2 (April 23)
Confidential & Proprietary | 2023 CBRE Inc.